Privacy policy

Effective Date: 1/8/25

8th Wonder Jewellery ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

We are based in Birmingham, United Kingdom, and operate under UK data protection laws.

1. Information We Collect

When you interact with our website or place an order, we may collect the following personal information:

  • Full name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment details (processed securely; we do not store card numbers)

  • Purchase history

  • Any correspondence you send us

We may also collect data via cookies to improve your browsing experience.

 

2. How We Use Your Information

We use your data to:

  • Fulfil and manage your orders

  • Process payments securely

  • Provide customer support

  • Send order updates and communications

  • Improve our website and services

  • (If opted in) Send marketing emails or special offers

You can unsubscribe from marketing communications at any time by clicking the link in our emails or contacting us directly.

3. Sharing Your Information

We only share your data with third parties when necessary, including:

  • Payment processors (e.g. Shopify, PayPal, Stripe)

  • Delivery partners (e.g. Royal Mail)

  • Email and marketing platforms (if applicable)

These parties are GDPR-compliant and only have access to the information required to perform their services.

We do not sell or rent your personal information to third parties.

4. Cookies

Our site uses cookies to:

  • Remember your preferences

  • Enable secure checkout

  • Understand website traffic and user behaviour

You can manage or disable cookies in your browser settings at any time.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request that your data be corrected or deleted

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, contact us via our Contact Us page or email us at 8thwonderjewellery@gmail.com.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes described in this policy, including legal and accounting requirements.

7. Security

We take reasonable measures to protect your information using secure technology and best practices to prevent loss, misuse, or unauthorised access.

8. Changes to This Policy

We may update this policy occasionally to reflect changes to our practices or legal obligations. The latest version will always be available on our website.

If you have any questions or concerns about your privacy, please don’t hesitate to get in touch.