Shipping policy

We aim to get your jewellery to you as quickly and securely as possible.

Shipping Method & Cost

  • All orders are shipped via Royal Mail Tracked service.

  • Flat rate shipping fee: £3.95 per order (UK only).

Processing Time

  • Orders are typically processed within 1–2 business days.

  • You’ll receive a tracking number via email once your order has been dispatched.

Delivery Time

  • Royal Mail Tracked usually delivers within 2–3 business days from dispatch.

  • Delivery times may vary slightly during peak periods (e.g. holidays or sales).

Tracking Your Order

Once dispatched, you’ll receive a confirmation email with your tracking number so you can monitor your parcel’s journey.

Missing or Delayed Parcels

If your order hasn’t arrived within 7 working days of dispatch, please reach out to us via our Contact Us page, and we’ll assist you in resolving the issue.